Responsible Gaming
at es77
Gambling is entertainment — and at es77, we are committed to keeping it that way. Our responsible gaming framework gives every player in Bangladesh the tools, knowledge, and support needed to stay in control of their time and spending. We take player welfare as seriously as any other part of our platform.
Take Control of Your Gaming
es77 provides a comprehensive set of responsible gaming tools that any registered player can activate instantly from their account settings — no waiting period, no fees, no complicated process.
Set a maximum deposit amount on a daily, weekly, or monthly basis in BDT. Once your chosen limit is reached, the platform will prevent any further deposits until the period resets. Limit reductions take effect immediately; increases carry a 48-hour cooling period to protect against impulsive decisions.
Choose a maximum session duration — from 30 minutes to several hours. When your session timer expires, es77 will display a notification and log you out automatically. This keeps your gaming sessions intentional and time-aware, preventing the kind of extended play that can lead to poor decision-making.
If you feel you need a short break from gaming, activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account remains open but deposits and gameplay are disabled. The cooling-off activates immediately and cannot be cancelled early.
For players who need a longer break, es77 offers self-exclusion periods of 3 months, 6 months, 1 year, or permanent exclusion. A self-excluded account cannot be reopened before the chosen period ends — this is a firm commitment designed to give you genuine protection when you need it most.
Enable on-screen reality check notifications that appear at intervals you define — every 30, 60, or 90 minutes. Each reminder shows how long you have been playing and your net win or loss for the current session, helping you make an informed choice about whether to continue.
Set a cap on how much you are willing to lose within a defined period. Once your loss limit is reached, the platform will restrict further wagering for the remainder of that period. Like deposit limits, reductions are instant while increases require a 48-hour review window before taking effect.
How to Activate Your Protection Tools
Every responsible gaming tool at es77 is designed to be accessible within seconds, directly from your account dashboard. No support ticket is required to set deposit limits, cooling-off periods, or self-exclusion — you are always in full control.
If you encounter any difficulty activating a tool, or if you need to request a permanent self-exclusion that goes beyond what the dashboard offers, our customer support team is available 24 hours a day, 7 days a week, and will process your request as a matter of priority — ahead of any standard support queue.
Remember: requesting self-exclusion or setting a deposit limit is a sign of strength, not weakness. Our support agents are trained to handle these requests with full confidentiality and zero judgment.
Access your account via the es77 Login page. Your responsible gaming settings are tied to your individual account and are applied in real time across all devices and sessions.
From your account dashboard, select the "Responsible Gaming" or "Player Safety" section. All available tools — deposit limits, session limits, cooling-off, self-exclusion, and reality checks — are listed here in one place.
Choose the tool you want to activate and enter your preferred parameters. Confirm your selection. The tool activates immediately for protections and restrictions — with the exception of limit increases, which carry a mandatory 48-hour delay.
If you need to escalate beyond account settings — for example, to request a permanent exclusion or if you are in crisis — contact our team directly. We will respond immediately and treat your case with the highest priority and full discretion.
Recognising Problem Gambling
Problem gambling can affect anyone regardless of income, background, or how long they have been playing. Being aware of the early warning signs is the first step toward seeking help before an issue becomes serious.
Chasing Losses: Continuing to place bets with the primary goal of recovering money you have already lost, rather than for entertainment.
Gambling Beyond Your Means: Using money set aside for rent, groceries, bills, or other essential expenses to fund your gambling activity.
Inability to Stop: Finding it very difficult or impossible to stop gambling once you have started, even when you intended to play for only a short time.
Hiding Your Gambling: Concealing how much time or money you spend gambling from family members, friends, or colleagues in Dhaka, Chittagong, or elsewhere.
Emotional Dependency: Feeling irritable, anxious, or restless when you are not gambling, or using gambling as a way to escape stress, depression, or personal problems.
Neglecting Responsibilities: Missing work, study, or family commitments because of gambling — or borrowing money specifically to place bets.
If you recognise two or more of these signs in yourself, we strongly encourage you to use es77's self-exclusion tool or contact our support team. You can also use the self-assessment quiz below to evaluate your relationship with gambling more formally.
Is Gambling Still Fun for You?
The following questions are based on internationally recognised responsible gambling assessment frameworks. Read each question honestly and reflect on your answers. If you answer "yes" to three or more questions, we encourage you to reach out to our support team or activate a protective tool on your account today.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you borrowed money or sold personal items to finance your gambling activity?
Do you find yourself thinking about gambling frequently when you are not actively playing — for example, planning your next session or replaying past bets?
Have you ever tried to win back money you lost by placing more bets immediately after a losing session?
Has gambling caused tension, arguments, or concern among your family, friends, or colleagues?
Have you ever felt guilt, shame, or regret after a gambling session?
Have you ever hidden your gambling activity or the amount of money you have spent from someone close to you?
Do you feel the urge to gamble more frequently during periods of stress, loneliness, or emotional difficulty?
This quiz is for personal reflection only and does not constitute a clinical assessment. If you have concerns about your gambling behaviour, please contact a qualified support professional or our 24/7 support team.
Support Is Always Available
You are never alone. es77's responsible gaming support team is available around the clock, and we are committed to connecting players in Bangladesh with the help they need — whether that is an account tool or a referral to professional support.
es77's Responsible Gaming Pledge
Every account undergoes mandatory age verification. We will never allow an individual under 21 to hold an active es77 account.
es77 does not target players who have self-excluded or set deposit limits with promotional offers designed to encourage them to reverse those protections.
Any self-exclusion or cooling-off request is acted on immediately — not after a processing delay. Your protection is our first priority.
All es77 customer support agents receive specific training in responsible gaming protocols and are equipped to handle sensitive player welfare situations.
es77 views responsible gaming not as a regulatory checkbox but as a core value that shapes how we build and operate our platform. Every feature we develop, every promotion we run, and every interaction our support team has with players is reviewed through the lens of player welfare. We believe that a sustainable, enjoyable gaming experience for every player in Bangladesh — whether they are following a BPL cricket match from Dhaka or spinning slots from Cox's Bazar — depends on maintaining an environment where gambling remains fun, affordable, and fully within each player's personal control.
Enjoy es77 — Always on Your Terms
With your responsible gaming tools in place, explore everything es77 has to offer — live cricket betting, premium casino tables, and thousands of slots — all with instant BDT payouts via bKash and Nagad.
21+ only. Play responsibly. Gambling involves risk. If gambling stops being fun, use our self-exclusion tools.